Washington, DC Government Contractors > FIRST TOUCH COMMUNICATIONS

FIRST TOUCH COMMUNICATIONSWashington, District Of Columbia

FIRST TOUCH COMMUNICATIONS
(202) 546-2013
208 Parker St Ne Washington, DC 20002-3528
Fax:202-546-2014
Company Website| Map & Directions

Products & Services

Professional Services for Customer Interaction & Help Desk Project Design & Management, Quality Processes, Control & Management, Needs Analysis, Incident Management, Mission Critical Application support, Technology Standards and Soft Skills training
Teloquent Interaction Systems, Syntellect, APALU Answer System, Remedy Action Request

Keywords

  • Call Center
  • Infrastructure
  • System Engineering
  • Integration
  • Ivr
  • Acd
  • Vru
  • Consumer Service
  • Help Desk
  • Project Managament
  • Application Design
  • Speech Recognition
  • Crm
  • Pbx
  • Noc

NAICS Code(s)

541511
Custom Computer Programming Services
541512
Computer Systems Design Services
541519
Other Computer Related Services
541618
Other Management Consulting Services

Contracts

Name:District of Columbia Goverment Department of Employment Services
Contract:UI Modernization IVR
Start:01/08/2003
End:04/30/2005
Value:1M
Contact:Daryl Hardy
Phone:202-698-5413

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